Take Control

Content affects every part of user experience

When a page of your site loads files, do you know when there are errors or issues with connecting to content servers? Do you know how the files on your site are performing? We can give you the tools and information you need to manage content on your site effectively, secure it, and maintain it. BTT 102 is the 2nd part in the Blue Triangle Performance Professional certification. BTT 101 is a prerequisite for this course.

Course curriculum

  • 1

    Course Content

    • Course Material
  • 2

    Module 1

    • Alerting goals and best practices

    • Types of alerts

    • Alert management

    • The alert creation process

    • Alert configuration example

    • Focus Questions
  • 3

    Module 2

    • Why you should monitor content

    • Setting up service profiles

    • Monitoring content in real user vs. synthetic data

    • Service level agreements (SLAs)

    • SLA configuration

    • Focus Questions
  • 4

    Module 3

    • Types of problem tags

    • Piggyback tags and where to find them

    • Tags that are non-compliant with privacy law and where to find them

    • Long-running tags and where to find them

    • When content starts loading slower

    • When content stops loading

    • Finding problems with content

    • Focus Questions
  • 5

    Review: Modules 1 - 3

    • Managing content
  • 6

    Module 4

    • Why tag governance requires tag ownership

    • How to test tag performance and impact

    • How to vet and monitor tags

    • Focus Questions
  • 7

    Module 5

    • What does a Content Security Policy do?

    • Why CSPs are not more widely utilized

    • CSP creation and management with Blue Triangle
  • 8

    Module 6

    • Common campaign configuration

    • Data segmentation options

    • Custom variables, numbers, and categories

    • Custom graphs and trending
  • 9

    Module 7

    • Understanding differences in customer journeys

    • Finding bottlenecks in a customer journey

    • Comparing top paths with different user segmentations

    • When performance is the issue in the customer journey

    • Using Blue Triangle's Customer Journey

    • Focus Questions
  • 10

    Review: Modules 4 - 7

    • Security and data segmentation