BTT 101 is our foundational course. Not only is it the first step in our Blue Triangle Performance Professional Certification, it lays the groundwork for all the material you will learn after. BTT 101 is a prerequisite for both BTT 102 and BTT 103.
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BTT 101 curriculum

  • 1

    Course Overview

    • Course Material
  • 2

    Module 1

    • Site performance vs. user behavior in research

    • User behavior trends

    • Factors that affect behavior

    • Controlling for demand

    • Controlling for traffic

    • Controlling for aesthetics, usability, and functionality

    • What if multiple factors are changing at once?

    • Potential revenue opportunity

    • Focus Questions
  • 3

    Module 2

    • How to drive change in an organization and bridge silos

    • Structure of the SDLC and its environments

    • Blue Triangle and your site

    • Analytics possibilities and capabilities of different environments

    • Focus Questions
  • 4

    Module 3

    • What kind of data can you collect?

    • Why do you need real user v. synthetic monitoring?

    • Using monitoring data to measure site health

    • Real user v. synthetic data collection

    • Monitoring configuration settings

    • Focus Questions
  • 5

    Module 4

    • Understanding Navigation Timing vs. Resource Timing

    • Classifying uses of performance metrics based on navigation timings

    • Business metrics

    • Key performance metrics impacting business

    • What is Time To Interactive and how to improve it

    • Focus Questions
  • 6

    Review: Modules 1 - 4

    • Beginning to understand user behavior
  • 7

    Module 5

    • Navigation timings vs. stages of the page load

    • The page load over time

    • User perception relative to performance metrics

    • Focus Questions
  • 8

    Module 6

    • Prioritizing areas for performance improvements

    • Calculating project return on investment

    • Performance projects for the biggest return on investment

    • Why knowing the content of your site is critical

    • Focus Questions
  • 9

    Module 7

    • Analyzing real user behavior data

    • Reviewing the five forces that influence user behavior

    • The balance between performance and aesthetics

    • Analyzing changes in real user behavior

    • Focus Questions
  • 10

    Module 8

    • Dashboard reporting capabilities

    • Uses of dashboarding functionality

    • Reviewing the dashboard interface

    • Focus Questions
  • 11

    Review: Modules 5 - 8

    • Understanding the impact of changing your site

Experience Matters

Users are primed to come to, leave, and purchase from sites based on a variety of factors

As industry experts, Blue Triangle knows how performance affects user conversion. But we can also differentiate when other factors are at play. In this course, you will be given the tools to determine what is affecting your user behavior, models for figuring out what factors are at play, and a deeper understanding of the metrics that help you make these determinations.
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